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  • What is Simplehuman Mirror?
    We’re a US-based team bringing you the best Simplehuman Sensor Mirrors—think sleek design, tru-lux lighting, and 5x magnification to elevate your daily vibe.
  • Are your mirrors the real deal?
    Yup! We sell authentic Simplehuman Mirrors, backed by a 5-year warranty straight from the manufacturer. No knockoffs here—just premium quality.
  • Can I shop from outside the USA?
    Sorry, we only ship within the USA right now. If you’re stateside, we’ve got you covered coast to coast!
  • How do I care for my mirror?
    Wipe it down with a soft, damp cloth—no harsh chemicals needed. Keep it away from extreme heat or water submersion to keep it shining.
  • Where do you ship?
    We deliver to all 50 states in the USA—no P.O. Boxes, though, so give us a physical address.
  • How long does shipping take?
    Standard shipping takes 3-7 business days after processing (1-2 days). Need it faster? Grab an expedited option at checkout.
  • How much is shipping?
    It’s on us! We offer free shipping across the USA. No hidden fees—just straightforward delivery to your door.
  • What if my order’s delayed?
    Stuff happens—contact us at support@simplehumanmirror.com within 30 days of purchase, and we’ll sort it out ASAP.
  • Can I return my mirror?
    Yes, within 30 days of delivery if it’s unused and in original packaging. Check our for the full rundown.
  • How do I start a return?
    Email us at support@simplehumanmirror.com with your order number and reason. We’ll send you the next steps—easy peasy!
  • Who pays for return shipping?
    You do, unless the mirror’s damaged or defective. In that case, we’ve got it covered both ways.
  • How long for a refund?
    Once we get your return, we process refunds within 5-10 business days. It’ll hit your original payment method soon after.
  • How does the battery work?
    Our mirrors run on a rechargeable lithium-ion battery—one charge lasts up to 5 weeks. Plug it in with the included cable when it’s time to juice up.
  • Can I adjust the lighting?
    Yup! Brightness goes from 100 to 800 lux with a simple touch—perfect for any vibe, day or night.
  • Still got questions?
    No worries—shoot us an email at support@simplehumanmirror.com or fill out our form. We’re here to help you shine!
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